About Us
Our website address is: https://www.templodebuda.com.
From now on, the Temple of Buddha website will refer to the website with the address https://www.templodebuda.com.
Information and consent
The Personal Data Protection Law (hereinafter “LPDP”) and the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, hereinafter “GDPR”) ensure the protection of natural persons with regard to the processing of personal data and the free movement of such data.
Legally, "personal data" is considered to be any information, of any nature and regardless of its medium, including sound and image, relating to an identified or identifiable natural person, therefore the protection does not cover data of legal entities.
By accepting this Privacy Policy, the user gives their informed, express, free and unequivocal consent for the personal data provided through the website to be processed. https://www.templodebuda.com/ They will be included in a file under the responsibility of the Templo de Buda website, whose processing, in accordance with the LPDP and the GDPR, complies with the appropriate technical and organizational security measures.
The Templo de Buda website maintains a database with the registration of its clients. The data in this database consists solely of the data provided by the clients themselves at the time of registration, and is collected and processed automatically, in accordance with the terms approved by the National Data Protection Commission, by the Templo de Buda website, the entity responsible for the corresponding file.
Under no circumstances will information be requested regarding philosophical or political beliefs, party or union affiliation, religious faith, private life, racial or ethnic origin, as well as data relating to health and sex life, including genetic data.
Under no circumstances will we carry out any of the following activities with the personal data provided to us through this website:
- To transfer data to other people or entities without the prior consent of the data subject;
- Transferring data outside the European Economic Area (EEA) without the prior consent of the data subject.
Purposes of processing personal data
The personal data we process through this page will only be used for the following purposes:
- (i) Order processing;
- (ii) Communication with clients and clarification of doubts;
- (iii) Processing of information requests;
- (iv) Processing of complaints;
- (v) Statistical analysis activities;
- (vi) To verify, maintain and develop statistical systems and analyses;
- (vii) Direct marketing communications (if you have consented to the processing of your personal data for this purpose);
- (viii) Prevention and combating fraud;
- (ix) Requesting feedback on products or services purchased;
- (x) Conducting satisfaction surveys.
- (xi) Management and participation in events, hobbies and campaigns.
The Templo de Buda website guarantees the confidentiality of all data provided by its clients. Although the Templo de Buda website collects and processes data securely, preventing its loss or manipulation by using the most advanced techniques for this purpose, we inform you that collection via an open network allows the circulation of personal data without security conditions, running the risk of being seen and used by unauthorized third parties.
The Buddha Temple website has a chatThis is where users can ask questions and thus make better use of all the products and services offered by the Templo de Buda online store. If users provide personal data to the Templo de Buda website through this platform, they will be subject to the following conditions: chat, they will not be used for any purpose other than as requested by the user.
On the other hand, the user consents to access to information relating to the service contracted with the Templo de Buda website in order to offer additional services beyond those already contracted.
At the time of collection of personal data, except in fields where otherwise indicated, the user may voluntarily provide personal data, without the lack of response implying a decrease in the quality or quantity of the corresponding services (unless otherwise indicated). However, failure to provide data considered mandatory will make it impossible to access the service for which the data was requested.
If you do not agree with the conditions mentioned above, the Templo de Buda website will not be able to contract with you through its website.
What personal data is collected and how it is collected
Comments
When visitors leave comments on the site, the data in the comments form, as well as their IP address and browser user agent, are saved to assist with spam detection.
An anonymous string created from your email address (also called a hash) can be sent to the Gravatar service to verify that you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, your profile photo is visible to the public in the context of your comment.
Multimedia
When uploading images to the site, you should avoid uploading images with embedded geolocation data (EXIF GPS). Visitors can download and extract the geolocation data from the website's images.
Website navigation information
While you visit our website, we will be taking a record of:
- Products you've viewed: we'll use this, for example, to show you products you've viewed recently.
- Location, IP address, and browser type: we will use this information to estimate taxes and shipping costs.
- Shipping address: we will ask you to, for example, estimate shipping costs before you place an order!
We also use cookies to keep your shopping cart contents updated while you browse our website.
When you shop at our store, we will ask you to provide information, including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information such as username and password. We will use this information for purposes such as:
- Sending you information about your account and order.
- Responding to your requests, including refunds and complaints.
- Payment processing and fraud prevention
- Set up your account for our store.
- Fulfilling all our legal obligations, such as calculating taxes.
- Improve our store's offers.
- Sending you marketing messages, if you wish to receive them.
If you create an account, we will save your name, address, email, and phone number, which will be used to fill in your details on future orders.
In general, we store information about you for as long as we need it for the purposes for which we collected it, and we are not legally required to continue to retain it. For example, we will store information for 10 years for tax and accounting purposes. This includes your name, email address, billing and shipping address.
We keep comments or reviews.
Cookie policy
If you leave a comment on our site you can choose to store your name, email address and website in cookies. This is for your convenience so you don't have to re-fill in your details when leaving another comment. These cookies will last a year.
If you have an account and log into this site, a temporary cookie will be set to determine if your browser accepts cookies. This cookie does not contain personal data and will be deleted when you close your browser.
When you log in, some cookies will be set up to store your session information and your screen display choices. Login cookies last for one year. If you select “Remember me”, your session will persist for two weeks. Upon logging out, login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data, it only indicates the content ID of the article you just edited. Expires after 1 day.
Language cookies
The Temple of Buddha website uses cookies to identify the visitor's current language, the last language used during the visit, and the language of logged-in users.
Who on our team has access?
Our team members have access to the information you provide us. For example, administrators and store managers can access:
- Order information, what you bought, when you bought it, and where it will be shipped.
- Customer information such as name, email, and billing and shipping address.
Our team members have access to this information to fulfill orders, process returns, and provide customer support.
Payments
We accept payments via PayPal. When processing payments, some of your data is sent to PayPal; this information is necessary to process and manage the payment, such as the order total and billing information.
Please see the PayPal Privacy Policy for more information.
Regarding credit card payments, we securely send (using https encryption) the payment details to Stripe, one of the credit card payment processing gateways we work with, so they can process the payment.
Shopping cart contents
When you shop on our website, we keep a record of your email address as well as the products you added to your shopping cart so you can return to the site later and continue shopping from where you left off. This data is stored on our server for 10 years.
Wishlist
While you browse our website, we keep a record of:
- Products you've added to your wishlist: we will use this information to show you and other site users your favorite products, as well as to create targeted email campaigns.
- Wishlists you've created: we keep track of the wish lists you've created and make them visible to store staff.
We also use cookies to keep track of the contents of your wish lists while you browse our website.
Recovery of abandoned shopping cart
How does this feature work?
- When a user adds a product to their cart but does not complete their purchase within a certain time frame, their cart will be considered abandoned.
- An email will be sent to the user who abandoned their shopping cart. The user can complete their purchase by clicking the purchase link provided in the email.
- The user can unsubscribe from abandoned cart emails by clicking the unsubscribe link provided in the emails.
What we collect and store
Email address
For authenticated users, the email address will be stored. For guests, the email address will be obtained from the email address field on the order checkout page. This email address will be used to send abandoned cart emails.
– First and last username
For authenticated users, their first and last name will be retrieved from their profile. For guests, their first and last name will be retrieved from the first and last name field on the checkout page. The name obtained will be used in abandoned cart emails.
– Phone number
For guests, your phone number will be obtained from the phone number field on the checkout page form.
Cookies
We use cookies to
– Keep a record of orders that were recovered using the purchase link provided in the abandoned cart email.
– To store shopping carts abandoned by users.
– IP address
We store the IP addresses of guests to differentiate one guest user from another user.
Embedded content from other sites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content on other sites behaves as if you visit those sites.
This site may collect data about you, use cookies, incorporate third-party tracking, monitor your interactions with it, including record interactions with embedded content if you have an account and are logged in to that site.
Who your data is shared with
In order to fulfill the purpose of this website, the Templo de Buda online store will share your personal data with other entities, who will process it for the following purposes:
- Payment management and processing activities;
- Provision of the contracted services.
- Management and participation in events, hobbies and campaigns.
The entities to whom the Templo de Buda website will share your personal data for processing as described above will be of the following nature:
- Third-party entities related to the provision of the contracted services, namely, parcel delivery companies, invoicing service companies, among others;
- Payment management and processing entities.
How long your data is retained
If you leave a comment, the comment and its metadata are saved indefinitely. This is so that it is possible to automatically recognize and approve any subsequent comments, instead of placing them in a moderation queue.
For users who register on our site (if any), we store the personal information provided in your user profile. All users can view, edit, or delete their personal information at any time (with the exception that they cannot change their username). Site administrators can also view and edit this information.
What rights do you have over your data
If you have an account on this site, or have left comments, you can ask to receive an export file with the personal data stored about you, including any personal data you have specified. You can also request that the saved data be deleted. This does not include any personal data that is required to be kept for administrative, legal or security purposes.
In accordance with the provisions of the LDPD (Portuguese Data Protection Law) and the GDPR (General Data Protection Regulation), the user may exercise their rights of access, rectification, erasure, restriction of processing, objection, and data portability at any time by submitting a request through any of the following means:
- Mail: Rua Jaime Lopes Dias, 2 – 12ºEsq 1750-124 Lisboa
- Email:compras@templodebuda.com
- Telephone: +351 915 681 607 (service hours from 10am to 18pm daily).
If a user wishes, at any time, to be removed from the Templo de Buda website database, they may exercise this right through these contact details.
Where your data is sent
Visitor comments can be verified through an automatic spam detection service.
How your data is protected
The Templo de Buda website declares that it has implemented and will continue to implement the necessary technical and organizational security measures to guarantee the security of the personal data provided to it, aiming to prevent its alteration, loss, unauthorized processing and/or access, taking into account the current state of technology, the nature of the data stored and the risks to which it is exposed.
The Templo de Buda website guarantees the confidentiality of all data provided by its customers, both during registration and in the process of purchasing/ordering products or services. Data collection and processing is carried out securely, preventing its loss or manipulation. All data will be entered into a Secure Server (128-bit SSL) which encrypts/encodes it (transforms it into a code). The user can verify that their browser is secure if the padlock symbol appears or if the address starts with https instead of http.
Personal data is processed with the legally required level of protection to guarantee its security and prevent its alteration, loss, unauthorized processing or access, taking into account the state of technology, with the user being aware and accepting that internet security measures are not infallible.
The Templo de Buda website, whenever accessing any personal data, undertakes to:
- Store them using legally required security measures of a technical and organizational nature that guarantee their security, thus preventing alteration, loss, unauthorized processing or access, in accordance with the state of technology at any given time, the nature of the data and the possible risks to which they may be exposed;
- Use the data exclusively for the purposes previously defined;
- Ensure that data is processed only by employees whose involvement is necessary for the provision of the service, and that these employees are bound by a duty of secrecy and confidentiality. If there is a possibility that the information may be disclosed to third parties, these parties must be obliged to maintain due confidentiality in accordance with the provisions of this document.
